Came across an interesting issue today where I was unable to remove the printer drivers. I got the message that the printer is in use and therefore cannot delete the drivers.
Here’s what I did to get the printer:
- Goto ‘Services’ under ‘Administrative Tools’, and restart the ‘Printer Spooler Service’.
- Click the Start menu and in the search field type ‘printui /s /t2‘ (without the quotes), and then press Enter or click it in the search list.
- You should see a dialog box pop up.
- Select the appropriate printer driver you are trying to uninstall and click ‘Delete’ or ‘Remove’.
- Delete the printer from ‘Devices and Printers’ in Control Panel.
I have able to remove the corrupted drivers and then install the new drivers successfully.