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Based on my audit for a client I found that a user mailbox was at sometime converted to a resource mailbox. There is no convert button/ link to switch it back. I still don’t know how, or why this would have happened.

Anyways, for someone who may come across this weird issue, here is the fix for it.

Set-Mailbox [email protected] -Type Regular

This will convert it from a shared mailbox, or a resource mailbox to a user mailbox.

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